Friday, February 22, 2008

Bye Bye Paper Tickets!!

In 100 days from Friday, paper air tickets would be history as airlines across the world move to 100 per cent e-ticketing from June 1, 2008, a target many in the travel world initially thought would be difficult to meet.

The International Air Transport Association (IATA) claims that penetration of e-tickets is already 93 per cent.

“In 100 days, the paper ticket will find a place in a museum. On June 1, 2008, we will achieve 100 per cent electronic ticketing,” IATA Director General and CEO Giovanni Bisignani said in a statement.

“While a paper ticket costs $10 to process, e-ticketing reduces that cost to $1. The industry will save over $3 billion each year by offering the passenger a better service. This is a win-win proposition.”

When the programme began in June 2004, only 18 per cent of the tickets issued globally were paper-less. The figure is claimed to be 93 per cent today. “It is an incredible industry success story,” Bisignani added.

“In India, the penetration of e-tickets is 91 per cent, including foreign airlines,” said Sunil Chopra, IATA’s country manager for India. IATA is targeting 99 per cent e-ticketing for domestic carriers by April.

Source : Business Standard

Friday, February 1, 2008

Indian BPO for local markets !!

Till now, the BPO side of business has only be branded and stamped as a revenue source which is totally dependent on US and UK. Also it is considered the earning source and service provider for the outside world, but now things will change ::

The Roadmap 2012 report from the National Association of Software and Service Companies (Nasscom) and consulting firm Everest Group revealed that India's domestic industry for business process outsourcing (BPO) has increased by 50 per cent in the last five years. Further predicted growth in this area is likely to have a significant impact on the current offshore model, which places India as the main outsourcing destination of choice.

The report revealed that there is a shortfall of one million skilled graduates in the current Indian BPO market, while it predicts five-fold growth for the industry over the next five years that will require another two million new jobs. Nasscom is also urging stakeholders to encourage the growth of domestic BPO in order to enhance the competitiveness of the Indian industry.

Source: ITWeek

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